Shipment Policy

Effective Date: January 6, 2025

At Nibnapo, we are committed to delivering your orders efficiently and securely. Our Shipment Policy outlines the details regarding shipping methods, delivery times, costs, and other important information about how we handle your order’s shipment.

1. Shipping Methods

We offer a variety of shipping options to meet your needs. The available shipping methods are as follows:

  • Standard Shipping: Typically takes 5-7 business days for delivery.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next-day delivery for urgent orders, subject to availability.

Please note that delivery times are estimates and may vary depending on your location and external factors such as weather or carrier delays.

2. Shipping Costs

Shipping fees are calculated based on the weight of your order, the destination address, and the selected shipping method. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

  • Free Shipping: We offer free standard shipping on orders over a certain amount. The threshold for free shipping will be displayed on our website or during checkout.
  • International Shipping: Currently, we only offer domestic shipping within the United States. If we expand to international shipping, we will update our policy accordingly.

3. Processing Time

All orders are processed and shipped within 1-2 business days from the time the order is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Restrictions

  • Domestic Shipping: We currently only offer shipping within the United States.
  • Shipping to P.O. Boxes: We may be able to ship to P.O. boxes using certain carriers, but it is important to note that certain items may not be deliverable to P.O. Box addresses.
  • Shipping to APO/FPO Addresses: We may offer shipping to military APO/FPO addresses. Delivery times may vary, and you will be notified if there are any restrictions or issues with shipping to your location.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to track the status of your shipment in real-time through the carrier’s website. Please allow up to 24 hours for the tracking information to be updated after shipment.

6. Delivery Times

  • Standard Shipping: Typically arrives within 5-7 business days after shipment.
  • Expedited Shipping: Delivery in 2-3 business days.
  • Overnight Shipping: Next business day, depending on the time of order placement and shipping location.

Please note that external factors, such as weather conditions, holidays, and carrier delays, may impact delivery times. While we strive to meet the expected delivery windows, we cannot guarantee specific delivery dates.

7. Shipping Address

It is essential that you provide the correct shipping address when placing your order. We are not responsible for delays or undelivered packages caused by incorrect address information. If you notice an error in your shipping address after placing your order, please contact us immediately at info@nibnapo.com, and we will attempt to correct it before the order is shipped.

8. Damaged or Lost Shipments

If your package is damaged during transit or you did not receive your order, please contact us immediately at info@nibnapo.com. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund if necessary.

For damaged shipments, we may request photographs of the damaged items for our records and claims process.

9. Signature Requirement

In some cases, we may require a signature upon delivery to ensure that the package is received by the correct person. If this is the case, the signature requirement will be specified in the shipping confirmation email.

10. Changes to Shipment Policy

We reserve the right to modify or update this Shipment Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions or concerns about our Shipment Policy, or if you need assistance with an order, please don’t hesitate to contact us:

Nibnapo
Email: info@nibnapo.com
Phone: 724-570-9844
Address: 3404 Shinn Avenue, Pittsburgh, Pennsylvania, United States

Thank you for choosing Nibnapo. We are dedicated to providing you with a smooth and efficient shopping experience from start to finish!