Sales Policy

Effective Date: January 6, 2025

At Nibnapo, we are dedicated to providing exceptional footwear and an outstanding shopping experience. This Sales Policy outlines the terms and conditions that govern your purchase of products from our website. By placing an order with us, you agree to the terms outlined below.

1. Order Processing and Acceptance

  • Order Confirmation: Once you place an order through our website, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee the acceptance or availability of the items.

  • Order Acceptance: We reserve the right to accept or reject any order at our discretion. If there are any issues with the processing of your order (e.g., payment issues, stock unavailability), we will notify you and provide an opportunity to resolve the matter.

2. Pricing and Payment

  • Pricing: All prices on our website are listed in U.S. dollars (USD) and are subject to change without prior notice. We make every effort to ensure that the pricing on our website is accurate. In the event of an error in pricing, we will notify you before processing the order and provide the option to cancel or adjust the order.

  • Payment Methods: We accept various payment methods, including but not limited to credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. Payments must be completed before your order is processed and shipped.

  • Taxes: Sales tax may be applied to orders depending on the delivery address and local regulations. The applicable tax will be displayed during the checkout process.

3. Shipping and Delivery

  • Shipping Charges: Shipping charges are calculated based on your delivery address and selected shipping method. The applicable shipping fees will be displayed at checkout. We currently offer standard and expedited shipping options within the United States.

  • Delivery Times: Orders are typically processed and shipped within 1-2 business days. Delivery times vary based on your location and selected shipping method, but standard shipping typically takes 5-7 business days. Expedited shipping is available for faster delivery.

  • Shipping Restrictions: Currently, we only offer shipping within the United States. For international shipping inquiries, please contact customer service at info@nibnapo.com.

4. Order Modifications and Cancellations

  • Order Modifications: Once an order is placed, it is processed quickly. If you need to modify your order (e.g., change size, color, or shipping address), please contact us immediately at info@nibnapo.com. We will do our best to accommodate your request, but we cannot guarantee modifications once the order is in the processing stage.

  • Order Cancellations: If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we can cancel it and issue a full refund. Once the order has been shipped, cancellation is no longer possible, and you will need to initiate a return once the item is received.

5. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, we offer a 30-day return policy, as outlined in our Refund and Returns Policy. Please ensure that returned items are in their original condition and packaging for a successful return.

  • Refunds: Refunds are issued to the original payment method once the returned item has been inspected and processed. Please refer to our Refund and Returns Policy for more details on the refund process.

6. Product Availability

  • Stock Availability: All products listed on our website are subject to availability. In rare cases, items may be out of stock or unavailable after an order is placed. If this occurs, we will notify you promptly and offer the option to cancel your order or choose an alternative product.

7. Promotions and Discounts

  • Promotions: From time to time, we may offer discounts or promotions through our website. These promotions may be subject to specific terms and conditions, such as a limited time frame or minimum purchase amount. Discounts and promotions cannot be combined with other offers unless explicitly stated.

  • Promo Codes: If you have a valid promo code, you can apply it during checkout to receive a discount on your order. Promo codes must be entered before completing the purchase and cannot be applied retroactively to orders already placed.

8. Limitation of Liability

Nibnapo is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the purchase or use of our products, including but not limited to injury, loss of business, or any other loss. Our liability is limited to the purchase price of the product in question.

9. Changes to This Sales Policy

We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about our Sales Policy or need assistance with your order, please don’t hesitate to contact us:

Nibnapo
Email: info@nibnapo.com
Phone: 724-570-9844
Address: 3404 Shinn Avenue, Pittsburgh, Pennsylvania, United States

Thank you for choosing Nibnapo. We are committed to delivering exceptional products and a seamless shopping experience!